Shipping information


Normal delivery

The delivery of your ordered goods in standard shipping within Germany takes place with Deutsche Post AG usually within 1-2 working days without a tracking number. In the case of large quantities (from an order value of approx. € 60), the goods are delivered with DHL parcel or by post. The tracking number, if available, will be sent to your email address together with the delivery note.

Delivery to a packing station

Address information

When ordering, please state the address of your desired packing station as follows:

1. After your first and last name, enter your personal customer number (also called post number) in the additional address field. You can find this on your DHL customer card or in the DHL Paket app. If the additional address field is not available, you can simply add your post number separated by a space after your surname.

2. Enter the three-digit number of your desired Packstation in the street field "Packstation" and in the house number field.

3. Now just enter the postcode and the city of the desired Packstation. - Done.

You can find more information at Deutsche Post: DHL packing station.


In the table below you will find the delivery times for shipping to other countries, which you have to add to the delivery time specified for the respective article.

Maximum duration in days for delivery abroad

Austria 3-5

Belgium 2-4

Netherlands 2-4

Great Britain 1-5

France 2-4

Switzerland 1-5

USA 5-7

Canada 4-8

Australia 6-10

Russia 4-16

other countries 4-16

Information on calculating the delivery date

In the case of payment in advance, the deadline for delivery begins on the day after the payment order is issued to the transferring bank or, in the case of other payment methods, on the day after the contract is concluded and ends with the expiry of the last day of the deadline. If the last day of the period falls on a Saturday, Sunday or a public holiday recognized by the state at the place of delivery, the next working day will take the place of such a day.

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